CBIC

Citizen Charter for any Organization in the field of Public Service is an express declaration by Organization on rights of the public and obligations of the public servants formulated on certain co-operations from the citizens. Department of Administrative Reforms and Public Grievances (DARPG) on 31 May, 2002 launched www.qoicharters.nic.in that features the Citizen’s Charters issued … Read more

SEVOTTAM Implementation in CBIC is a measure to meet the aspirations of taxpayers. As an organization into delivery of public service, it is our duty to meet certain expectations of our stakeholders. SEVOTTAM is a combination of two words, SEVA and UTTAM. It means Excellence in Service. SEVOTTAM symbolizes the Government’s intent to move from … Read more

Understanding the Provisions of Proper Officer in Customs is of utmost important  for many reasons. The officers can save themselves from legal fallouts of their actions having been tendered as “invalid”. In technical terms, when you as an officer engage in an act/activity that is not within your authority, your acts are “ultra vires” So, … Read more